Risk Event Management
Incident Risk Management Software to Protect Your Reputation
LogicManager’s Risk Event Management software empowers organizations to more effectively solve for risk events and incidents, such as customer complaints, cyber threats, fraud, policy violations, and much more. It is critical that events and incidents are not only documented, but are seen by the right stakeholders and addressed in the proper amount of time. Our risk-based approach will ensure that your organization is addressing and solving for incidents at a root-cause level and in order of criticality to your operations. Without an incident management system, reporting, responding, remediating, and preventing issues can be ineffective and time consuming.
- Collect all the right information every time with a risk-based incident management system, perfectly configured with the forms and notifications you need.
- Advance your incident management system with automated tasks, alerts, and reminders.
- Identify rising trends by creating relationships between incidents and departments, vendors, or applications with our taxonomy technology.
- Maintain your responsibilities with incident tracking software. Check the status of incident reports with easily accessible to-do lists and progress notifications.
- Provide status updates to senior management with pre-built, highly configurable reports and dashboards.
For additional value:
VETTED BY THE BEST FOR INCIDENT MANAGEMENT
Why Logicmanager? – Users of LogicManager’s ERM software explain how they have benefited from our platform and expert advisory service.
Customer Success StoriesExplore How Companies Overcame Challenges With Our Risk Event Management Solution
YMCA of Greater Boston: Case Study
Learn how the YMCA of Greater Boston used LogicManager to streamline over 400 incidents a year.
Winona Health: Case Study
Learn how Winona Health used LogicManager to integrate their enterprise risk management (ERM) and incident management programs in just 45 days, and won GRC 20/20’s GRC Value Award in Risk Management.
What Our Customers Are Saying...
The LogicManager DifferenceA Holistic Approach to Risk Event Management
Business Decision InsightsFocus on What’s Important
Through our ERM software, we enable our customers to allocate more time to strategic risk management, reducing their involvement in tedious administrative activities like data cleansing and manipulation. Our solution enhances operational efficiency while uncovering the “unknown knowns” that risk managers may overlook, thus ensuring proactive identification and mitigation of risks.
Customer ExperienceStreamline Your Risk Management Program
Unlike other software that requires IT professional customization, our solution allows customers to control engagement through an end-user configuration. This approach enables faster time-to-value and allows organizations to evolve their programs over time, not to mention a quicker return on investment.
Risk-Based ApproachPrepare for Tomorrow’s Surprises Today
A risk-based approach is the key to effective governance, risk, and compliance. By adopting this methodology, organizations can prioritize their efforts across different departments, recognize potential hurdles and crucial interdependencies, and allocate resources appropriately. Embracing a risk-based mindset allows organizations to strategically allocate their resources to areas that hold the most value in terms of privacy protection and compliance.
CapabilitiesAn All-In-One Incident Risk Event Management Platform
Frequently Asked QuestionsFoundations of Risk Event Management
Incident management refers to the process of identifying, responding to, and resolving incidents that disrupt normal business operations or pose a threat to an organization’s assets, systems, or data. Incidents can encompass a wide range of events, such as security breaches, IT system failures, natural disasters, workplace accidents, compliance violations, or any unexpected event that requires a coordinated response to mitigate its impact.
Incident risk management software is a specialized application or tool designed to help organizations identify, assess, and mitigate risks associated with various incidents that could disrupt normal business operations or pose a threat to the organization’s assets, systems, or data.
By using incident risk management software, organizations can proactively manage potential risks, respond effectively to incidents, and enhance their overall resilience to unexpected events. The software streamlines incident risk management processes, improves decision-making, and helps ensure a quick and appropriate response to incidents that could adversely impact the organization.
Event and incident management systems are essential for organizations as they enable early detection and response to potential risks and disruptions. By monitoring events in real-time, these systems proactively identify vulnerabilities and facilitate preventive measures. They streamline incident response processes, ensuring efficient resolution and minimizing the impact of incidents on operations and security. Additionally, event and incident management systems support compliance efforts by providing comprehensive documentation and data-driven decision-making. They enhance an organization’s overall security and resilience while optimizing resource allocation and fostering continuous improvement in risk management practices.
The key components of incident management are:
- Incident Identification and Reporting: Promptly identify and report incidents through various means, such as monitoring systems and user reports.
- Incident Categorization and Prioritization: Categorize and prioritize incidents based on their impact, severity, and urgency for efficient response allocation.
- Immediate Response and Containment: Swiftly respond to contain incidents and prevent further damage or unauthorized access.
- Investigation and Root Cause Analysis: Conduct thorough investigations to determine the root cause and scope of the incident.
- Communication and Lessons Learned: Maintain effective communication with stakeholders and document lessons learned for continuous improvement.
Request a DemoLearn How LogicManager’s Risk Event Management Software Can Transform Your Enterprise Risk Management Program
Speak with one of our risk specialists today and discover how you can empower your organization to uphold their reputation, anticipate what’s ahead, and improve business performance through strong governance.
